Privacy Policy

1. Introduction

PMU Dorset respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal information when you visit our website or contact us. It also explains your rights under UK data protection laws.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

PMU Dorset is the data controller responsible for your personal data.

PMU Dorset

Wimborne, Dorset, United Kingdom

If you have any questions about this privacy policy or how we handle your personal information, please contact us via the contact details provided on our website.

3. Information We Collect

When you use our website, particularly when you complete our contact form or make an enquiry, we may collect the following information:

Your name

Email address

Telephone number

Information relating to your enquiry or treatment interest.

We only collect personal information that you voluntarily provide to us.

4. How We Use Your Information

We use the information we collect in order to:

Respond to enquiries or appointment requests

Provide information about our services

Manage bookings and client communication

Improve our website and services

We will only use your information for the purposes for which it was collected.

5. Legal Basis for Processing

Under UK data protection law, we must have a lawful basis to process your personal data. We rely on the following lawful bases:

Consent

When you submit an enquiry or contact us through the website.

Legitimate Interests

To respond to enquiries, manage bookings and improve our services.

Legal Obligations

Where we are required to retain or disclose information to comply with legal or regulatory requirements.

6. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes.

We may share your information if:

We are required to do so by law

It is necessary to protect our legal rights

It is required for website analytics or technical services

Any third-party services we use are required to handle your data securely and in accordance with data protection law.

7. Data Security

We are committed to ensuring that your information is secure. We have appropriate physical, electronic and administrative measures in place to protect your personal data from unauthorised access, loss or misuse.

8. How Long We Keep Your Data

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services, and meeting legal or regulatory obligations.

When personal data is no longer required, it will be securely deleted.

9. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

The right to request access to your personal data

The right to request correction of inaccurate information

The right to request erasure of your data

The right to restrict processing

The right to object to processing

The right to data portability

The right to withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us via the contact details on our website.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

10. Cookies

Our website uses cookies to help provide the best possible user experience. Cookies are small text files placed on your computer or mobile device when you visit a website.

Cookies help us to:

Ensure the website functions correctly

Improve the speed and security of the site

Understand how visitors use the website

Improve our services and website experience

We may use tools such as Google Analytics to collect anonymous visitor statistics, such as:

Number of visitors to the website

Pages viewed

Time spent on the site

How visitors arrived at the website

This information helps us improve the performance and usability of the website.

Where required, cookies that are not essential will only be used after you provide

consent through our cookie banner.

You can control or disable cookies through your browser settings, although doing so may affect how the website functions.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page and the "Last Updated" date will be revised.

12. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us through the contact information available on our website.